[SIZE=12pt]Dear Lil’ Beginnings Forum Members,[/SIZE]
I see some of you are struggling and getting a bit frustrated with using the newly launched online site by the AMHA. Let us see if we can resolve some of your issues immediately:
LETTERS AND NO LETTERS
We have sent an email to all the email addresses of current AMHA Members currently on our database. If you did not receive a letter with your ID and Password it must be because we do not have you as a registered member on file or we do not have a valid e-mail address for you. It might have happened that you received someone elses logon details on your email such as your spouse, children or other co-members details. This would have only happened if the membership was provided with this email.
You can go ahead and register online in case you have not received the email with your ID and Password. The system will the go ahead and issue you with an id and Password.
NONE OF TE BUTTONS WORK
For the buttons to work you have to select a record of the horse/person/show first. Just click on the little square selection box to the left of the applicable record. The system will return with a tick mark in the box. In the case of shows the heading at the top of the screen will display the name of the selected show. Once this is accomplished you can go ahead and click any of the buttons to load pictures, view pedigrees or to research ancestors or descendants.
CANT CHANGE MY PROFILE
Currently the system does not allow anyone to change personal data or add anything other than pictures and notes. This will soon change as policies and new business processes are put into place. Check back regularly to see how the system opens up to empower you as policies are implemented.
I DO NOT SEE MY HORSES
Under the “My Horses†section you will see horses when they are registered under the same profile as the one you used to log in with as well as in some cases the horses that belongs to a profile of which you are a co-member. Unfortunately the old system did not manage the co-member properly and a lot of it is stored in ways which will need human intervention to interpret and implement in the new system. We will soon send you an email requesting your assistance to correct this matter.
FREQUENTLY ASKED QUESTIONS AND HELP
I will continue to answer some issues here on this forum but would really appreciate if you could first check the FAQ (HowTo) section which you will find on the left panel of the screen. We are adding more help files on a regular basis.
CONCLUSION
We at AMHA are highly excited about this and if the initial participation is any indication of the future we can expect a great success. Within the first 24 hrs of the launch-email we had over 500 logins who in total loaded more than 600 photos of their little ones and hundreds of pedigrees were researched.
Quintin
AMHA
I see some of you are struggling and getting a bit frustrated with using the newly launched online site by the AMHA. Let us see if we can resolve some of your issues immediately:
LETTERS AND NO LETTERS
We have sent an email to all the email addresses of current AMHA Members currently on our database. If you did not receive a letter with your ID and Password it must be because we do not have you as a registered member on file or we do not have a valid e-mail address for you. It might have happened that you received someone elses logon details on your email such as your spouse, children or other co-members details. This would have only happened if the membership was provided with this email.
You can go ahead and register online in case you have not received the email with your ID and Password. The system will the go ahead and issue you with an id and Password.
NONE OF TE BUTTONS WORK
For the buttons to work you have to select a record of the horse/person/show first. Just click on the little square selection box to the left of the applicable record. The system will return with a tick mark in the box. In the case of shows the heading at the top of the screen will display the name of the selected show. Once this is accomplished you can go ahead and click any of the buttons to load pictures, view pedigrees or to research ancestors or descendants.
CANT CHANGE MY PROFILE
Currently the system does not allow anyone to change personal data or add anything other than pictures and notes. This will soon change as policies and new business processes are put into place. Check back regularly to see how the system opens up to empower you as policies are implemented.
I DO NOT SEE MY HORSES
Under the “My Horses†section you will see horses when they are registered under the same profile as the one you used to log in with as well as in some cases the horses that belongs to a profile of which you are a co-member. Unfortunately the old system did not manage the co-member properly and a lot of it is stored in ways which will need human intervention to interpret and implement in the new system. We will soon send you an email requesting your assistance to correct this matter.
FREQUENTLY ASKED QUESTIONS AND HELP
I will continue to answer some issues here on this forum but would really appreciate if you could first check the FAQ (HowTo) section which you will find on the left panel of the screen. We are adding more help files on a regular basis.
CONCLUSION
We at AMHA are highly excited about this and if the initial participation is any indication of the future we can expect a great success. Within the first 24 hrs of the launch-email we had over 500 logins who in total loaded more than 600 photos of their little ones and hundreds of pedigrees were researched.
Quintin
AMHA
