Question about LB Last Chance Auction

[Songcatcher]

Is the LB Last Chance Auction down for everyone or just me? I get an "Internas Server Error" when I click on the link.

 

[MBhorses]

It is down for me to.

It says it will be back up aug 3

 

[ruffian]

Well that's great - I have quite a few items on the auction for sale!!

 

[Connie Ballard]

This is the error that I get...for months now. Mona said it was a setting on my computer. It is the only site I cant use.

Not Acceptable

An appropriate representation of the requested resource / could not be found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

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Apache/2.2.11 (Unix) mod_ssl/2.2.11 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at www.lblastchanceauction.com Port 80

 

[Songcatcher]

It is back up for me this morning.

 

[Mona]

Yes, it was back up last night. Connie, maybe Lois can offer you some ideas as to why you cannot see the site.

 

[Charley]

Yes, our auction was down for awhile on Sunday. Our server had to update the libraries on our website for security issues. Sorry for any inconvenience that it caused.

Connie,

Here is what I found relating to your error message:

406 Error (Not Acceptable)

Are you seeing this error when trying to access a page? This is due to Apache mod_security that is turned on by default. While you can use the following to diagnose the problem (turning the filter off should resolve the issue):

SecFilterEngine off

It's important to leave the filter on as it helps prevent spam and injection attacks. What you need to do is figure out (ask your hosting provider if you need help) the phrases that are triggering the filter. Typically these will include phrases that include possible commands such as "ftp," "telnet," "ssh," etc. Once you know which ones are, you can modify the filter to permit the page that is not loading (scan your logs or Google sitemap for 406 errors to find all the pages experiencing this problem):

SecFilterEngine On

SecFilterSelective "POST_PAYLOAD" "allow these words" "allow,nolog"

 

[Debby - LB]

Connie this error is due to a server side setting in Mod_security filtering on the LC Auction server, probably only a false positive but if you are getting it others may be also. If Lois has not gotten any other complaints it could have been a temporary error and your computer is showing it to you over and over because it is stored on it. If you get it again refresh the page... hold down the Ctrl key on your keyboard while you press F5 to clear your cache of that page.

If you always get it, you can email or IM Lois about it so she can show it to her tech person and have them add a little something to the auctions .htaccess file to take care of it. This is not a problem with you computer or browser.

Debby