I sent in paperwork on December 18th and just got it back yesterday, saying I need pictures! I don't care how busy their office was in December, they can't play favorites, requiring picts from some people and not from others! I've talked with a couple big farms that did the same thing, only sent in their paperwork as last minute as Dec. 29th! And they were not required to send picts, in fact they got their paperwork back last month!!! :ugh: I am very angry about this and they will be hearing from me tomorrow. Hopefully I cool off a bit by then...