Bad News on the Fish Front

[gimp]

You didn't pay via PayPal did you?

I was really hoping that this would turn out good. Sad.

 

[topnotchminis]

So sorry about your fish and the situation.

 

[Danielle_E.]

Being i am a fish lover myself and having numerous tanks I feel for you. I have had fish shipped in as far as from Thailand, yes you read me right Thailand and had the fish arrive quickly and safely and I am in Canada. Now having said that I have never tried having them shipped in winter though. Perhaps you should rethink and try only shipping in the spring, summer or fall. I do think the seller absolutely SHOULD and MUST put a claim in to FedEx. I know if any of my exotic ssiamese fighting fish would have arrived dead the shipper stated that he/she would put in a claim for the loss. Jill, if the seller won't then I hope their is a forum where you can let others know that this seller is not one to buy from, end of story. I am so sorry.

 

[Bess Kelly]

Did you pay by credit card? If so, file a claim with them and advise situation. Generally they will just zap the money out of the account and THEN wait for a decision.

 

[Jill]

Thank you, ladies.

I paid with PayPal, and I am pressing the seller to file the claim with FedEx. I'm also trying to "balance" how ticked off I let myself get because about the most upset I get is when someone doesn't do right by me regardless of the monetary amount. I do business "right" and expect to be treated the same. You wouldn't believe how upset I got about 5 years ago over a $3 purchase... Just not healthy to get to worked up so I'm not going to do much about it until Monday, when I will see if the seller filed the claim and if he did not, I will see about filing the claim both with FedEx and PayPal. I will also leave negative feedback on Aquabid.com. I will keep pursuing it and am very disgusted with both the seller and FedEx. I would imagine there's going to be a resolution to this that has me not out of pocket. I will not be making further purchases with this seller regardless of the turn out because that initial offer of $30/credit out of $140 spent is asinine. Too bad for him because I was planning to purchase the flowerhorn through him but will find a different dealer for sure.

And, Miniwhinny, just as so many times in the past, I find your expressed opinions to make little sense unless the intention is to instigate an argument.

 

[Danielle_E.]

I am glad you are going to pursue it, I know I would no matter what the amount was for. I also have purchased fish in the past from aquabid.com from a seller from Thailand and have never had the problems you are having with a seller much closer. Stick to your guns so to speak. Let us know the outcome and good idea about leaving the negative comment about the seller should you need to do so.

 

[Kendra]

At my job we get lots of semen shipments via FedEx, and they do sometimes get hung up in Memphis, miss a flight or whatever. FedEx is really good about refunding us shipping costs when this happens. We usually just tell them to return the box to the sender, since the semen is dead already, and as much as it's a huge inconvenience, especially if the mare ovulates before we can get a fresh shipment, getting the shipping charges refunded is pretty simple.

So sorry to hear about the fish, I was hoping for a better outcome for you.

 

[HGFarm]

You have a very limited time to dispute through Paypal... I would go ahead and open one before it is too late with the details you have told here.... and that they refuse to open a claim with FedEx. When I had a dispute, Paypal refunded ALL of my money very quickly!! Even if you open a dispute through them, and the seller then makes it right, you can always ask that the claim be closed at any time. But I would not until you have money in hand!!

 

[minie812]

Had the same thing happen on an item I bought thru Ebay and filed a claim immediately as they would not respond to my several emails. They had turned in a claim and were trying to keep my money as well as file a claim and get that alsos o needless to say the

hit the fan and I not only got my money back but a replacement at no charge

Sad for the little fishys though

 

[Jill]

I had heard w/ PayPal, all the seller has to "prove" is that they sent the item. Anyone know if this is true? I have done PayPal claims before and gotten my money back.

This store does offer a refund if the fish are ordered next day (these were, though they didn't arrive then) and if you take photographic proof soon after arrival (we did). Surely FedEx would refund the shipping costs, but not sure about the PayPal issue since the seller can probably prove he did send me the fish.

Really ticks me off that he made such a lowball offer like it would be acceptable.

 

[HGFarm]

Yes, especially when there may be a chance he is pocketing his refund from the shipper. I had excellent luck with Paypal... I would try it Jill anyway and who knows, you could get a refund.....

 

[Jill]

You know, it had not even crossed my mind that he might be pocketting a FedEx claim!!!! (duh! Jill!). I just opened a dispute on PayPal. At least, too, now that I did something about it, I won't keep brooding too much. It really makes me angry when people don't hold up their end of a business deal...

 

[MeadowRidge Farm]

Jill, I didnt have time to read thru all the posts so maybe you already answered this. Did you take pictures BEFORE you ever opened the bag of dead fish?? I have ordered alot of fish also, and some have been ordered thru Aquabid. I do know that most of the fish dealers on there do mention about pictures BEFORE the bag is ever opened. I know your fishies were dead, but still if you took pics it just might be helpful. Either way, I hope you get refunded all your money. I dont order fish in winter, only spring and fall. In summer it just seems to get too hot and winter too cold.