Computer problem, help! Anyone know?

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MInx

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but need help so wanted to get attention. My computer has evidently gotten a worm?
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Bump tp Back Porch now Mary Lou, hee hee I just wanted to get people alerted.In case I disappear it will be temporary.I haven't even been home in forever! Seems to have started with emails from CIA and FBI, that worm. Thanks to some bored hacker creep! ALso my Norton Antivirus has now expired and they want $50 to continue and all this happened as soon as it ran out.!

Now it comes on with big red screen says cant find configration? Something, has little "ok thingy so I hit enter and can get on in but can't get my scanner to work or post any pictures or some files etc. Also says "Performed illegal operation and will be shut down" but doesn't.

Now I have to take the thing in I guess but it's icy out and we're not bugeted for this right now. I can tell you why soon I hope:)
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So anyone know how to reconfigure one of these monsters? Come with me to the back porch. Maxine
 
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Good luck - what a mess.

Obviously you can get online so try going to Trend Micro They have a free online scan for viruses and spyware that may help. If you have a worm it may not be able to fix it, but it's free, it's good and it's worth a try. Trend Micro comes highly recommended by all the computer people I know.

Best wishes!
 
If you go to the Symantec website (www.symantec.com), you can run a virus check from there. Don't know if it will fix it without you paying, but it should identify it.

I have something weird on mine too but it shuts down my computer when I run the antivirus program. I didn't lose protection at any time, so I don't know how it happened to get here. Word won't work right either. yeee haaaa
 
Oh thanks, for the quick reply. I did d get Lavasoft and did that. Hubby Carl says not to fret that if we have to he will take it in but we will try the others first. You all are just sogood to me
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I wouldn't fret too much about taking it in. My computer did the same thing a couple months back, norton ran out, then I got a worm. I could not get rid of it, tried everything. I finally resorted to taking it in to get worked on, I was thinking in the hundreds. When I got my computer and the bill back it was a whopping $35
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LOL. They said worms are hard to fix on your own, but with their stuff it isn't hard at all. Just a thought for you, although now that I've told you that they will probably charge you an arm and a leg just to prove me wrong
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QUEEN OF COMPUTER PROBLEMS AT YOUR SERVICE...........VAROOOOOOOOOOOOMMMMMMMMMMMMMM

First go to www.download.com and load SpyBot Search & Destroy

then also load ADAWARE

and run both those programs.

That will get rid of a lot of junk.

While you are at it, degfrag.

Then also go to your system tools and clean up your temporary files.

Then let's see what's left and go from there.

If you have recently loaded a new disk or anything like that, you may want to go to add/remove and unload it and see if that helps too.

If worse comes to worse, you may have to go to your computer mans for a complete whip out. I"ve had to do that so many times with poor Maurice, he gets so car sick.............

Now I have LaTush.

So far, LaTush and I are trying to get along.
 
Marty said:
QUEEN OF COMPUTER PROBLEMS AT YOUR SERVICE...........VAROOOOOOOOOOOOMMMMMMMMMMMMMM
First go to www.download.com and load SpyBot Search & Destroy

then also load ADAWARE

and run both those programs.

That will get rid of a lot of junk.

While you are at it, degfrag.

Then also go to your system tools and clean up your temporary files.

Then let's see what's left and go from there.

If you have recently loaded a new disk or anything like that, you may want to go to add/remove and unload it and see if that helps too.

If worse comes to worse, you may have to go to your computer mans for a complete whip out. I"ve had to do that so many times with poor Maurice, he gets so car sick.............

Now I have LaTush.

So far, LaTush and I are trying to get along.

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You are definitely learning Marty, left a few things out, think a little harder
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Try this Maxine...

Go to Programs

Go to Accessories

Go to System Tools

Go to System Restore

Click on Restore my Computer to Earlier Time

Follow directions and restore your computer to an earlier date before you had the problem...If that was yesterday then restore your date to yesterday. This is a great tool that will fix just about any queer problem..especially worms..
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I will go back to my window. I feel like such a voyeur on the Back Porch, but certainly enjoy you all from a distance.
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Thanks Marty, VooDoo and all others! Will try all! I have something important in the works! Well important to me hee hee, and don't want to be without this thing even one day right now.Someday I will tell you
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Love ya all Maxine
 
zacharyfarms said:
Try this Maxine...
Go to Programs

Go to Accessories

Go to System Tools

Go to System Restore

Click on  Restore my Computer to Earlier Time

Follow directions and restore your computer to an earlier date before you had the problem...If that was yesterday then restore your date to yesterday. This is a great tool that will fix just about any queer problem..especially worms..
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I will go back to my window.  I feel like such a voyeur on the Back Porch, but certainly enjoy you all from a distance.
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Well I went there but came up empty at the System Restore part. Not listed under System Tools. Must be my computer too old. It's a 2001, Windows 98 system, Intel Celeron. Thanks anyway. On to the next idea. Least I can still get here
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Another point, if you decide to add "adaware, spybot etc." After you download and install them, before you run them, make sure you go to the websites and get the latest updates for "ALL" products that you use. Make sure you have an Anti-Virus program installed and "up-to-date" with latest updates. I also recommend spywareblaster.

Windows 98 and 'Maintaining Your Computer':

http://www.microsoft.com/windows98/usingwindows/maintaining/
 
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Oops sorry...that works for Windows XP. I tried it on an old computer with Windows 98 and couldn't find it either. Sorry, it sure is a quick fix on XP computers.
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