Been so ticked that I havent posted about the show, the customer service thread changed my mind. We went to the last nights show at the Toyota Center in Houston. Couldnt get the tickets printed out so we did 'will call' , were told to not go to the outside booth, but inside. So we went through the security line, and found out that they didnt allow cameras, at all, even though they stated that only no flashes were allowed. So hubby walked back to the truck to put the cameras up. Went through security again, then they decided we needed to go to the outside ticket booth, I about flipped so they let us go to the inside one. Took forever, and we were second in line. Were told that there were no better seats available.
Went up to the lounge to watch the Demo, decided to eat, stood there looking at the LIGHTED menus, got up to order and kept hearing 'no, we dont have that' after the third time I asked what they did have, and were told burgers. So much for the other dozen things on the Menu. Then the counter help were idiots, couldnt tell us what was on the burgers, couldnt hear her anyhow ( there were no other customers). Got our overcooked burgers and sat down at a bar, werent allowed to sit in seats because we were late ( can understand that,no biggie)
After the Demo everyone was escorted out of the stands and back into the lounge. There was maybe 1 seat for every dozen people. We were not allowed out onto the concourse. So hubby and I sat on stairs, were told no but I told the security guard tough, I was sitting. Had a lady sit up a few steps behind us, she dropped her x-large drink down my back and didnt say anything!! No apology, nothing. Didnt even have the decency to put up her cup, or ice.
Finally got to our seats, that when I purchased, was told we were on the 4th row in. Actually we were in the 4th row down, about 40 from the arena. That is not what I was told. And we were told no better seats were available? They were barely 1/3 full below us.
The show was GREAT, the production was flawless. however, the Toyota Center is run by a bunch of idiots whose right hand doesnt know what the left it doing.
To make matters worse we got food poisoning from those **$& burgers. Luckily mine wasnt as bad as hubbys. Emailed them my concerns and heard nothing back. Oh well.
Went up to the lounge to watch the Demo, decided to eat, stood there looking at the LIGHTED menus, got up to order and kept hearing 'no, we dont have that' after the third time I asked what they did have, and were told burgers. So much for the other dozen things on the Menu. Then the counter help were idiots, couldnt tell us what was on the burgers, couldnt hear her anyhow ( there were no other customers). Got our overcooked burgers and sat down at a bar, werent allowed to sit in seats because we were late ( can understand that,no biggie)
After the Demo everyone was escorted out of the stands and back into the lounge. There was maybe 1 seat for every dozen people. We were not allowed out onto the concourse. So hubby and I sat on stairs, were told no but I told the security guard tough, I was sitting. Had a lady sit up a few steps behind us, she dropped her x-large drink down my back and didnt say anything!! No apology, nothing. Didnt even have the decency to put up her cup, or ice.
Finally got to our seats, that when I purchased, was told we were on the 4th row in. Actually we were in the 4th row down, about 40 from the arena. That is not what I was told. And we were told no better seats were available? They were barely 1/3 full below us.
The show was GREAT, the production was flawless. however, the Toyota Center is run by a bunch of idiots whose right hand doesnt know what the left it doing.
To make matters worse we got food poisoning from those **$& burgers. Luckily mine wasnt as bad as hubbys. Emailed them my concerns and heard nothing back. Oh well.
