This company had been the one I used for years, and the first I recommended to all of my clients when looking for transport. However, they seemed to have gone down the drain fast in my opinion. When they were here in December, the trailer was falling apart (they were trying to "fix it"), were late because fuel was geling in the truck and they didn't know to put additive in the fuel, trailer was a disgusting mess. The two drivers knew nothing about horses. When I mentioned Colic, the driver asked me what that was. My horse needed medication enroute, they were aware of that before hand and yet knew nothing about it and told me that they didn't know if they could give the oral medication to her or not. I was disgusted. And never got a call enroute, never got a call saying horses had been safely delivered. When I called the dispatcher, she said they had no reason to call and let me know they had arrived, and was pretty rude. I was disgusted with the whole ordeal.
They used to have a regular female driver who was awesome, but I was told she had broken her leg and that until she could pass the DOT tests wouldn't be driving. Always felt very good, and they also used to have a retired vet that would drive for them. That was in the good days. The owner also died a few years ago and I think things fell apart after that. So in a way, I am not suprised to see them out of business, I think they probably did it to themselves and if they ever go back in business, I don't think I will recommend them again or use them unless I hear rave reviews that things have improved.
I recommend Randy at Montana Express, super nice guy and does one heck of a job. He has a website if you google it.