I have been buying/selling on ebay for many years now. Yes, I did have a couple bad experiences, but they were early on and now I figure they were just learning experiences. The only trouble I have now is when I am selling items. I have in each and every one of my auctions, "If you have a question about the item, ASK before you bid. Nobody reads that. People are just so stupid! To me, it is common sense that if I am unsure about something to ask a question before I commit to the transaction.
Recently, I had purchased a peice of a quilt from some one on ebay. It was advertised as a RED quilt. I got it and it was RED. I made some nice valentine hearts out of it and listed them on ebay. I said in my ad that they were RED. This one group of hearts I see gets a bid. Of sourse, I am very happy that some of my items are getting bids. Then, the lady who had already placed a bid on my hearts sent me a message asking me if the hearts were PINK. I reply, saying that no they are RED just like it says in my ad. So, she wins the hearts and pays for them, and I send them out to her. Before long, I get a message from her that says she wants her money back because the hearts are pink and she needed them to be red to match a room of hers. I told her they are not pink, they are red, that anybody else looking at them would say they are red. She gets very nasty and says that the only people that would say they are red are people that I had paid to say that. She tells me she is going to leave me negative feedback. I tolod her fine, just send them back to me. I also sent her the link to the piece of quilt that I had bought and a link to a current ad for another piece of the same quilt, bot stating that it was a RED quilt. I told her that there are so many variations to red that if she needs something to match perfectly, she needs to buy in person. She was such a nasty one!
And, YES....I agree that many people over charge on shipping. It is against ebay's policy. however, I seem to notice that a lot of the sellers guilty of that are the so called Power Sellers. So, totally unfair. I recently found a nice shirt I wanted that was listed with a starting bid of .99cents. The shipping was $24.00. I questioned the seller and they reply I got was, "well, you don't expect me to get only a few dollars for something that is worth much more do you?" So stupid!! Then don't list the item for .99cents!!!!